Privacy Policy – Lanterneri Coffee

At our store, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website or place an order.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Name
Email address
Billing and shipping address
Phone number
Payment and transaction information
Order details
Device and browser information
IP address and general website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Arrange shipping and delivery
Send order confirmations and service-related messages
Respond to customer inquiries
Provide customer support
Improve our website, products, and shopping experience
Detect and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the services we provide without an appropriate legal basis or your consent where required.

3. Payment Information

Payments made through our website may be processed by third-party payment providers. Your payment information may be handled directly by the applicable payment service according to its own privacy policy and security practices.

We do not intentionally store complete payment card information on our website.

4. Cookies

Our website may use cookies and similar technologies to remember preferences, maintain shopping cart functionality, understand website usage, and improve website performance.

You can adjust your browser settings to control or disable cookies. However, disabling certain cookies may affect some website functions.

5. Sharing Your Information

We may share necessary information with trusted service providers who assist us with:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting and maintenance
Website analytics and security
Customer support

These providers are expected to use personal information only for the services they provide to us.

We may also disclose information when required by law, legal proceedings, governmental requests, or to protect our rights and the security of our website and customers.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those websites before providing personal information.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing.

If you would like to make a privacy-related request, please contact us using the information below.

9. Children’s Privacy

Our website is not intended for children who are not legally permitted to use online shopping services. We do not knowingly collect personal information from children without appropriate authorization.